# ImmerRuf

> ImmerRuf is an AI voice agent (KI-Telefonassistent) for small and medium businesses in
> Germany. It answers every inbound phone call 24/7 in natural German (and English), books
> appointments directly into your calendar, and takes message details - so you never lose a
> customer to a missed call. Setup is done-for-you and you are live within one week.
> GDPR-compliant, hosted in the EU. Brand: ImmerRuf. Website: https://immerruf.de
>
> Service & invoicing: offered to businesses based in Germany (German company, German VAT,
> German law - B2B only). The voice agent itself can receive calls from any country and
> handle international callers in German and English.

## What ImmerRuf does

- Answers inbound calls around the clock, day and night, including outside business hours and on weekends.
- Sounds human: natural voice, real pauses, understands common dialects.
- Books appointments using your preferences and connected calendar (e.g. Google, Outlook).
- Captures the caller's request, summarizes it, and attaches it to the calendar entry.
- For every call you choose how you receive the conversation: full recording, complete transcript, or a short summary.
- Is custom-trained on your services, prices, opening hours and FAQs in consultation with you.

## Key facts (quotable)

- Availability: 24/7/365.
- Handles multiple calls at the same time (concurrent calls) on Front desk and above.
- Setup time: live within 1 week, done-for-you - you don't configure anything.
- Languages: German and English on every plan; 30+ more languages on request.
- Compliance: GDPR-compliant (DSGVO), data processed and stored in the EU; data processing agreement (AVV/DPA) available.
- Keep your existing phone number - you simply set up call forwarding to ImmerRuf.
- A receptionist in Germany costs ~€35,911/yr gross (8 hrs/day, not 24/7); ImmerRuf answers every call 24/7 at a fixed monthly price.

## Pricing (5 plans, fixed monthly price - no per-minute billing)

- Taste / Schnupper: €47 / month, no setup fee, 60 minutes/month, 1 call at a time. Calls drop at the limit - no extra costs.
- Basic / Basis: €149 / month, no setup fee, 150 minutes/month. No per-minute fees.
- Front desk / Empfang: €297 / month, no setup fee, 400 minutes/month. No per-minute fees.
- Growth / Wachstum: €497 / month, no setup fee, 700 minutes/month - most popular (was €697). Saves ~€29,950/yr vs. a receptionist. No per-minute fees.
- Custom / Individuell: on request. For multiple locations or high call volume - flexible minutes, own integrations, AI trained specifically on your business, choice of AI models (e.g. GPT, Mistral), priority support.
- No minimum term, cancel monthly. Prices are net plus VAT.
- You receive a proper VAT invoice for every payment; ImmerRuf is a business expense and is
  generally fully tax-deductible as an operating cost (VAT-registered businesses can reclaim input VAT).

## Why you can trust ImmerRuf (trust signals)

- Operated by a German company under German law; service is B2B only (for entrepreneurs/businesses).
- GDPR-compliant (DSGVO): all caller data is processed and stored in the EU; a data processing agreement (AVV/DPA) is provided.
- Transparent pricing: fixed monthly price, no per-minute fees, no hidden costs, no minimum term, cancel monthly.
- Proper VAT invoice for every payment; ImmerRuf is a deductible business expense.
- Honest about AI limits: ImmerRuf is provided on a best-efforts basis. AI voice systems are probabilistic and can occasionally misunderstand; you are advised to run test calls and verify business-critical results (appointments, prices, captured data). No specific call outcome or success is guaranteed.
- You stay in control: keep your own phone number, choose how you receive each call (recording, transcript, or summary), and the system is trained only on the information you provide.
- Direct human contact at hallo@immerruf.de; callback requests answered by the team.

## FAQ

Q: What is ImmerRuf? A: An AI telephone assistant (KI-Telefonassistent) that answers your business calls 24/7, talks naturally in German or English, answers caller questions, and books appointments into your calendar.
Q: Who is ImmerRuf for? A: Small and medium businesses in Germany - trades, auto repair shops, medical practices, restaurants, real estate agents, hair & beauty salons, and similar.
Q: Does it sound human? A: Yes. It uses modern speech AI with natural pauses and intonation; most callers don't notice the difference. It understands common German dialects.
Q: Is ImmerRuf GDPR-compliant? A: Yes. All data is processed and stored in the EU, and a data processing agreement (AVV) is available.
Q: How fast can I go live? A: Usually within one week. Setup is done-for-you - you configure nothing.
Q: Do I keep my phone number? A: Yes. You keep your existing number and simply set up call forwarding (Rufumleitung) to ImmerRuf.
Q: Which languages are supported? A: German and English on every plan, including common dialects; 30+ more languages on request.
Q: Can it take calls from outside Germany? A: Yes. The voice agent can receive calls from any country. The service and invoicing themselves are offered to businesses based in Germany.
Q: How much does it cost? A: Five plans - Taste €47/mo (60 min), Basic €149/mo (150 min), Front desk €297/mo (400 min), Growth €497/mo (700 min, most popular), and Custom on request. No setup fee, fixed monthly price, no per-minute fees. Net plus VAT.
Q: Are there per-minute charges? A: No. Each plan includes a monthly minute allowance; once used up, calls stop at the limit. There are no per-minute or usage fees - for more minutes you switch to a larger plan.
Q: Is there a contract or minimum term? A: No minimum term. You can cancel monthly.
Q: Can it book appointments? A: Yes, directly into your connected calendar (e.g. Google, Outlook) according to your rules.
Q: What happens after each call? A: You receive the conversation the way you choose - full recording, complete transcript, or a short summary - by SMS and email, plus a call log.
Q: Can it handle several calls at once? A: Yes, concurrent calls are supported on Front desk and above; the entry Taste plan handles one call at a time.
Q: How is it different from an answering machine? A: An answering machine only records a message - most callers leave none. ImmerRuf holds a real conversation and books appointments.
Q: How is it different from a call centre? A: Call centres are usually billed per minute/call and often limited to business hours. ImmerRuf has a fixed monthly price and runs 24/7.
Q: How is it different from hiring a receptionist? A: A receptionist works limited hours, can be sick or on holiday, and costs ~€35,911/yr gross (8 hrs/day). ImmerRuf answers every call 24/7 at a fixed monthly price.
Q: Is it tax-deductible? A: Yes. You get a proper VAT invoice; ImmerRuf is generally fully deductible as a business operating cost, and VAT-registered businesses can reclaim input VAT.
Q: What if the AI makes a mistake? A: AI voice systems are probabilistic and can occasionally misunderstand. ImmerRuf is provided on a best-efforts basis; you should run test calls and verify business-critical results. It is trained on the information you provide.
Q: How do I get started? A: Request a callback at https://immerruf.de/contact.html or email hallo@immerruf.de. Setup is done-for-you and you are typically live within a week.

## Compared to alternatives (general guidance, not guarantees)

- An answering machine / voicemail only records a message - most callers leave none and call the next provider.
- A call centre / answering service is usually billed per minute or per call and is often limited to business hours.
- An own receptionist is only reachable during working hours, can be sick or on holiday, and adds wage plus social costs.
- ImmerRuf has a fixed monthly price, runs 24/7, and books appointments directly. See the comparison: https://immerruf.de/vergleich.html

## Guides & content (Ratgeber)

- Ratgeber hub: https://immerruf.de/ratgeber.html
- Comparison (AI assistant vs. answering machine vs. call centre): https://immerruf.de/vergleich.html
- What it costs: https://immerruf.de/kosten.html
- GDPR / data protection: https://immerruf.de/dsgvo.html
- Setup step-by-step: https://immerruf.de/anleitung-einrichtung.html
- Set up call forwarding: https://immerruf.de/rufumleitung-einrichten.html
- The cost of missed calls (worked example): https://immerruf.de/verpasste-anrufe.html
- Worked example / case model: https://immerruf.de/fallstudie.html
- Glossary: https://immerruf.de/lexikon.html

## By industry (Branchen)

- Industries hub: https://immerruf.de/branchen.html
- Trades / Handwerk: https://immerruf.de/branche-handwerk.html
- Auto repair shops / Kfz-Werkstatt: https://immerruf.de/branche-kfz-werkstatt.html
- Medical practices / Arztpraxis: https://immerruf.de/branche-arztpraxis.html
- Restaurants & hospitality / Gastronomie: https://immerruf.de/branche-gastronomie.html
- Real estate agents / Immobilien: https://immerruf.de/branche-immobilien.html
- Hair & beauty salons / Friseur: https://immerruf.de/branche-friseur.html

## Links

- Home: https://immerruf.de/
- Pricing: https://immerruf.de/preise.html
- How it works: https://immerruf.de/#how
- Live demo: https://immerruf.de/#demo
- FAQ: https://immerruf.de/#faq

## Optional

- Terms (AGB): https://immerruf.de/terms.html
- Full content for AI ingestion: https://immerruf.de/llms-full.txt
- Sitemap: https://immerruf.de/sitemap.xml

## Contact

- Email: hallo@immerruf.de
- Request a callback: https://immerruf.de/contact.html